Legal
Refund policy.
Last updated May 11, 2026
14-day money-back guarantee
PACO offers a full refund within 14 days of the date of your purchase, no questions asked. If you're not satisfied with the work we delivered, email hello@pacoai.co and we'll issue a refund to your original payment method.
What's covered
- The $149 one-time setup fee — full refund within 14 days.
- Any future subscription fees (if introduced) — pro-rated based on the unused portion of the billing period.
What's not covered
- Refund requests submitted more than 14 days after purchase.
- Third-party costs you incurred independently (e.g., domain registration, Google Workspace, advertising spend).
How to request a refund
Email hello@pacoai.co with the email address you used at checkout and your order date. Refunds are processed via Stripe and typically appear on your statement within 5–10 business days.
After a refund
When a refund is issued we revoke any platform connections, stop all scheduled writes, and purge your account data per our Privacy Policy retention schedule.
PACO AI, Hermosa Beach, California. See also our Terms of Service.